Terms and conditions of sale

Introduction The offer of this online store is proposed by Good For Puglia of Asselta Raffaele. In compliance with current regulations on electronic commerce and distance contracts. Company details: Good For Puglia by Asselta Raffaele Registered office: Via Madrid, 33, 76123 Andria Phone: +39 366 3200193 VAT number: 08258020729 email: info@goodforpuglia.com The Customer declares to have read all the above information and general conditions of sale, before placing the order. General Conditions of Sale These general conditions of sale (the General Conditions) govern the terms and conditions of sale of the products marketed by (the Products). All contracts for the sale of Products by a third party (the Customers) are governed by these General Conditions, which form an integral and substantial part of every proposal, order and purchase order confirmation of the Products themselves. The conditions of sale applicable to orders are those in force on the date of the order.

1. Products: prices and features

Unless otherwise indicated, the prices of the Products published on the site by Good For Puglia di Asselta Raffaele are expressed in Euros and must be understood as inclusive of VAT. The guaranteed price to the buyer is that published on the Site at the time the order is sent. The fixed and definitive purchase price. The prices of the Products published from time to time by on the site cancel and replace the previous ones and are subject to the actual availability of the Products. Product images are indicative and not binding. The Customer is responsible for choosing the Products ordered.

2. Orders and invoicing

Each order of Products sent to constitutes a contractual proposal by the Customer. The fulfillment of the order by the is equivalent to confirmation and acceptance of the same. The tax documentation relating to the ordered Products will be issued by at the time of shipment of the Products to the Customer. The invoice will be issued by the Customer must indicate the exact data required for billing and specify the shipping address of the invoice itself.

3. Execution of the order

The order will be executed within the terms specified on the Site. Normally deliveries are made within 7 working days for Italy and 20 working days for European destinations for all Products indicated as available. In case of non-execution of the order by (if the same is due to unavailability of the Products ordered by the Customer), Good For Puglia di Asselta Raffaele will promptly inform the Customer of the expected delivery times for the supply of the missing Product. If the Customer does not intend to wait for this time, in any case not exceeding 30 working days, he will reimburse any sums already paid by them for the supply not performed. In case of stock failure or unavailability of the ordered Product, it undertakes to inform the Customer as soon as possible and to specify a deadline for availability. The Customer will confirm his choice by e-mail, ie wait for the Product to be available or request a refund.

4. Order acceptance

The conclusion of the contract will take place only upon confirmation of the order by. The Customer will receive by email a notification of receipt showing the order confirmation with all the elements of the contract (products ordered, prices, delivery dates, shipping costs) < / span> reserves the right not to confirm an order for any reason relating in particular to a product supply problem, or to a problem regarding the order received.

5. Delivery of Products

The Products are delivered to the address indicated by the Customer. Shipments will take place after receiving payment confirmation; for the bank transfer the crediting to our current account is valid, for the payment by credit card the confirmation of the transaction by the circuit. For our shipments we rely on the service of qualified express couriers such as SDA – Poste Italiane. Rates for Italy: single rate 5.50. Delivery Times Normally deliveries take place within 3 working days for Italy and 20 working days for European destinations only for products available in stock. The shipping terms indicated on the site, although carefully evaluated, must be understood as non-binding for Good For Puglia di Asselta Raffaele , which can subsequently confirm or modify them, according to their actual needs. Shipping times are indicated in working days. The shipping term of an order containing items with different delivery times is equal to the shipping term greater than the items in the order. Any delays in deliveries of less than 30 (thirty) days do not entitle the Customer to refuse delivery of the Products, nor to claim compensation or compensation of any kind. has the right to carry out, if it deems it appropriate, the delivery of the Products (also relating to the same order) in several successive deliveries. The delivery is considered to have been made from the moment the Product is delivered to the Customer. The delivery document issued by the carrier, dated and signed by the Customer upon delivery of the Product, will constitute proof of transport and release of the goods. important to know that: Upon delivery, the Customer must check the content, compliance and status of the Product (s). Therefore, upon delivery, Good For Puglia di Asselta Raffaele recommends that the Customer proceed to check the status of the Products delivered before signing the acknowledgment of receipt, and in particular: is that the number of packages delivered corresponds to what is indicated in the transport document attached to the shipment; – that the packaging is intact, not damaged, wet or otherwise altered, and to check the integrity of the content. If the Customer finds anomalies, he must refuse the delivery of the products or put his detailed and dated reservations in writing. If the courier’s document is signed without making any reservations, the Customer will not be able to make any objection about the external characteristics of what has been delivered. Any problems concerning the physical integrity, correspondence or completeness of the Products received must be reported within 3 (three) days of delivery. Special terms and conditions of delivery must be agreed in advance between the Customer and and accepted in writing by.

6. Collection of products in case of absence of the customer

In case of absence of the recipient during delivery, the carrier will leave a notice of passage to the delivery address indicated by the Customer. The Products must be collected at the address and in the manner indicated by the carrier. In case of failure to collect within the deadline set by the carrier, the Products will be returned to Good For Puglia di Asselta Raffaele , which reserves the right to refund the price of the Products, leaving the shipping costs to be paid by the Customer. In the event of an error relating to the Product, the Customer undertakes to return said Product or Products concerned to Good For Puglia di Asselta Raffaele within 7 (seven ) days from receipt, provided they are returned unopened, in their original condition and packaging with accompanying documents. Once the Product has been received in the correct form and manner, it will return, at its own expense, the Product initially ordered.

7. Force majeure

The following cases are explicitly considered as cases of force majeure, in addition to those normally considered by jurisprudence: total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason, governmental or legal restrictions, computer failures, blocking of telecommunications included networks and in particular the internet. In the event of force majeure, the execution of the order will be suspended, initially, in full law. If after a period of 3 (three) months, the parties ascertain the persistence of the case of force majeure, the order will be automatically canceled, unless otherwise agreed by both parties.

8. Right of withdrawal

8.1 Pursuant to art. 5 of Legislative Decree 22 May 1999 n. 185, the Customer (if he qualifies as a consumer pursuant to Article 1 letter b) of Legislative Decree 22 May 1999 no. 185) has the right to withdraw from the contract and to return the ordered Products, without any penalty and without specifying the reason, within 10 (ten) working days from receipt of the Products. 8.2 The right of withdrawal referred to in the previous article 9.1 must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter with return receipt. to Good For Puglia di Asselta Raffaele , Via Madrid, 33, 76123 Andria (BT), Italy, within 10 (ten) working days from receipt of the Products. 8.3 All returns (which must be perfectly intact and accompanied by the original packaging) must be authorized by the Customer Service (email info@goodforpuglia.com). Once the return has been authorized, the Customer can return the Product to the following address: Via Madrid, 33, 76123 Andria (BT). Cash on delivery packages will not be accepted. 8.4 Once the Products have been received (and their integrity has been verified), it will, as soon as possible, credit the Customer with the cost of the returned Products (as indicated on the invoice), withholding the amount of shipping costs which will be definitively charged to the Customer. 8.5 The right of withdrawal referred to in the previous article 8.1 cannot be exercised by the Customer if the Products purchased consist of bottles / cans of oil that have been opened by the Customer same. In case of damage to the goods during the transport of the returned goods, they will notify the Customer of the incident (within 5 working days from receipt of the goods in their warehouses), to allow them to promptly file a complaint against the courier chosen by him and obtain reimbursement of the value of the asset (if insured); in this case, the Product will be made available to the Customer for its return, at the same time canceling the request for withdrawal. is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. In the withdrawal period referred to in Article 15, the Customer is responsible for the object as custodian. In case of damage or destruction of the Product during the custody of the Customer, the right of withdrawal will lapse.

9. Payment

The order / order payment of the consideration is due from the time of order. The Customer undertakes to pay the agreed price for the Product ordered on the Site (price of the Products and transport). The accepted forms of payment are: Credit Card, PayPal, bank transfer. The Customer guarantees that he has the necessary authorizations to use the card payment method when ordering. Or by bank transfer in favor of In case of non-receipt by the bank transfer within 6 days following the confirmation of the order, Good For Puglia di Asselta Raffaele reserves the right to cancel the order. The bank details are provided at the time of the order. The Customer guarantees to have the necessary authorizations to use the PayPal payment method when ordering. For all countries where customs duties are envisaged, these are intended to be paid by the buyer. The payment of these duties is a necessary condition for the delivery of the product ordered and purchased on the site.

10. Non-payment and Retention of title

The Products ordered remain the property of until the final and full payment of their price (pursuant to Art. 1523 et seq. of the Italian Civil Code) reserves the right to claim the Products ordered to be delivered only after having purchased and verified payment.

11. Complaints

Complaints for non-conformity of the Product (s) delivered with the order must be sent in writing directly to Good For Puglia di Asselta Raffaele , immediately after receiving the goods. The Customer must keep the original packaging and the delivery document.

12. Nominative information

The computerized processing of information, including the management of the e-mail addresses of users of the site, is carried out in accordance with the provisions of the law. The nominative information requested from the Customer is essential for processing and forwarding orders, creating invoices and any warranty contracts. For this purpose, such information may be disclosed to the contractual partners of. The Customer can oppose such communication and according to the law he avails himself of the right of access, modification, rectification and cancellation of the data concerning him by contacting Good For Puglia di Asselta Raffaele , Via Madrid, 33, 76123 Andria (BT) . To avoid any attempt at fraud, he may ask you for proof of your identity, of your domicile.

13. Electronic signature

The validation click constitutes an electronic signature. This electronic signature has the same value between the parts as a handwritten signature.

14. Failure to waive

Failure to assert a lack on the part of the Customer with respect to any of its obligations, cannot be interpreted as a waiver of the obligation in question and the possibility of assert this lack at a later time.

15. Integrity of the contract

These general conditions of sale constitute the entirety of the obligations of the parties. No other general or particular condition communicated by the Customer may be included in or out of these general conditions.

16. Intellectual Property

owner of the intellectual property rights of the Site and the right to disseminate the elements contained in the online store catalog, consequently, partial or total reproduction, on any type of support, of the elements that make up the Site and the catalog, their use as well as their transfer to third parties are formally prohibited.

17. Nullity

If one or more provisions of these general conditions are considered invalid or declared as such in application of a law, regulation or following a final decision taken by a competent jurisdiction, the others provisions will retain all their strength and value.

18. Jurisdiction

In the event of a dispute and in the absence of an amicable agreement reached between the parties, without prejudice to the possible applicability of mandatory provisions of law for the protection of consumers (as defined pursuant to of article 1 letter b) of Legislative Decree 22 May 1999 n. 185), any dispute connected to these General Conditions will be devolved to the exclusive jurisdiction of the Court of Trani. Pursuant to and for the purposes of articles 1341 and 1342 of the civil code, the Customer declares to have carefully read and understood and specifically accept the following clauses of the General Conditions of sale : 1-2-3-4-5-6-7-8-8.1-8.2-8.3-9-9.1-9.2-9.3-9.4-9.5-10-11-12-13-14-15-16-17 -18.